State Farm® Insurance Agent Tex Rapeepat

"I have been with Tex Rapeepat for the last 15 years. I have always received excellent service. Pamela Mathews is fantastic and any time I reach out with a question or need help with retrieving a document, she is always very quick to reply. She has been very helpful and kind. I love working with her. I am very happy with this agency. Thank you!"

"Have nothing but good things to say about this company. Pamela and Tex are always there for my family when we need help with any of our insurance needs. They are easy to get in contact with, quick to respond and walk me through any changes or things needed to know. Highly recommend!!"

"Recently I went looking for motorcycle insurance and every company I talked to gave me outrages quotes or stated I had to pay everything up front. I was eventually recommended to Pamela who made the entire experience super easy and simple and took the time to ensure I got everything I needed with my policy. She was amazing from start to finish and I will definitely be recommending her to others. Amazing customer service and extremely knowledgeable and friendly. Thank you Pamela!"

"I never leave reviews. I have to leave this one. Pamela Matthews is the most professional, kindest, honest person I have had the priveledge of working with. She got my son signed up for insurance on his motorcycle and also takes care of my Commercial policy. No. better staff in my experience anywhere."

"Called Richard, I wasn’t able to get insurance at this time and he explained the current market and took the time to answer my many questions and gave me a referral to someone who can help. I appreciate his willingness to help even though he could not get me a state farm policy, I look forward to him helping me in the future."

"Richard is awesome. He’s extremely competent, understanding, knowledgeable and knows how resolve any issues or questions you may have quickly. I have found him to have exceptional customer service skills that is rare these days. Thank you Richard for all you’ve done for me."

"This office is awesome. We are a local business and have all of our trucks insured with them. Agent Tex is always easy to reach with questions we may have returning texts and calls promptly. Working with Peach on our numerous COI requests is also super easy. She is quick with answering my questions/concerns and the turn-around time in getting my insurance certs is extremely fast. This office is a pleasure to work, with and I would highly recommend them!"

"I have been part of this office, and branch, of state farm for around 15 years. I have needed to call them a few times over these years, and consistently they have always helped me get clarity on any questions that I had, or any claims that I have made. Thankfully it’s been around three or four claims over that period of time, if that, and I just needed to handle a claim recently, that promotes me putting in writing how incredible these people are. I have had questions also, outside of claims, and they have helped to guide me. I appreciate everyone there. Tex, you, Richard and your colleagues are amazing"

"I’ve been with them for 10 years plus! Always providing discounts and covered my car accident with such ease. All agents have really gone out of their way for me in many situations, proving their slogan of being a good neighbor right! I have referred family and friends over and can’t see myself with any other company. Affordability and quality to the max."

"Follow up Post: Tex followed up with a phone call quickly after my post and explained that State Farm has various IT issues that they are looking to resolve and provided a separate phone and email to communicate instead. While on the phone, he made the changes I needed, and he went through my coverage's in detail and identified areas I might consider changing. He followed up the phone conversation with an email with the exact quotes. I appreciate the follow up. Original Post: I'm tired of asking them multiple times verbally to change policy information, sending them emails to no response and other general issues over the years. They don't seem to value me as a customer."

"I had a very rare accident that was caused by another party and I was really nervous that my insurance wouldn’t cover the expenses. I am so glad I called and filed the claim because Tex and his team were so helpful. I literally filed the claim, had the vehicle inspected two days later and walked out of the inspection with a check for the repairs and a rental car all on the same day. I have heard so many insurance horror stories and I’m so happy everything went so smoothly and quick."